Shipping Policy

1. Shipping Costs

Orders over $150 are shipped for free anywhere in Canada. We offer $9.99 flat rate shipping on orders under $150 shipped in Canada.

Orders to the United States will be charged at $19.99 flat rate for shipping, with free shipping on orders over $150.

International orders will be charged a $29.99 flat rate for shipping.

2. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order.

Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 3 business days of the date of your order. Business day means Monday to Friday, except holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Your order may be subject to import duties and taxes when your package reaches customs in your country.

4. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at info@thekawarthastore.ca.

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@thekawarthastore.ca.